Tesla Motors, Richmond, BC
May 2023 - August 2023
Conducted up to 40 daily test drives to educate customers on Tesla EVs.
Managed a 1200+ opportunity sales pipeline, converting leads into customers.
Achieved 1-2 weekly sales by providing tailored solutions to meet client needs.
City of Richmond, Richmond, BC
January 2022 – Present
Performed water rescues and administered first aid when necessary.
Monitored patrons in and around the pool to ensure their safety.
Resolved patron complaints and misconduct situations to prevent escalation.
Adapted teaching of technical skills for swimmers with disabilities (e.g. visual, cognitive or motor impairment).
Pedalheads, Richmond, BC
November 2019 - May 2021
Supervised swimming lessons conducted by instructors to ensure pool safety.
Provided excellent customer service to parents by providing clear communication to resolve concerns regarding their child’s swimming lessons.
Maintained pool chemical balance, and cleared surrounding areas clear of debris and hazards.
Performed all duties and responsibilities while promoting teamwork in an ongoing, supportive learning environment for all team members.
Morton Clarke, Richmond, BC
March 2016 - June 2020
Operated multi-line phone system, entering ~100 customer orders from phone calls daily.
Collaborated with a warehouse team to receive, maintain and ship inventory.
Fulfilled ~150 orders and sorted inventory daily to maintain productive operations.
- Fluent in verbal and written French
- Certified Lifeguard, Swim Instructor and Lifesaving Instructor
- Proficient in AS400, Microsoft Office, Google Suites
- Strong Communication and Interpersonal Skills
- Experience working in fast paced and high stress situations